FAQ

1 | Enrollment

What is the booking process?

Applications must be made through the website (from the course page or from the general form).

Once you have submitted your registration, we will verify the availability of the course and send you further instructions by e-mail. Always wait for our response before making any travel arrangements.
If the course is not available (not confirmed or fully booked), we will offer you some alternatives.

What does “open for enrollments” mean?

When a session is open for enrollments, it means it has not reached a sufficient number of participants yet, and/or we are waiting for the Trainers’ and classrooms’ availability to be confirmed.

Please be aware that the Academies does not have full control over the activation of a session, as we cannot foresee when the minimum number of registrations is reached.

You may, nevertheless, proceed with the enrollment through the registration form (free and non-binding). We will register you within our system and, by evaluating the status of the course, we will get back to you promptly.

Participants can use other funding or decide to privately cover the course fee.

How to know when a course will be confirmed

You have three options:

  • Register for the course – Once you register, we will check its availability and send you further instructions by email. If the course is not available (either not confirmed yet or already fully booked), we will offer you suitable alternatives.
  • Create a favourites profile – Add courses, topics, or locations to your favourites and receive weekly email notifications about their confirmation status and availability.
  • Chat with us – Contact our team directly via chat, and we’ll find together the most suitable option for you.
Who can attend?

While some trainings are recommended for professionals with specific roles (Teachers, Administrative Staff, School Principals and more), we also have a great selection of cross-curricular options for those who aren’t looking for a role-specific course.

Are there any language restrictions?

Most of our courses are suitable for participants with a B1 English level, to ensure participants can fully benefit from the experience.

However, we also offer a range of sessions on popular topics delivered in simpler English, supported by simultaneous translation tools and similar techniques to make your learning smoother and more enjoyable (dedicated catalogue).

In addition, we offer language courses (English and more), which are also eligible for Erasmus funding.

I need a VISA. Will you send me supporting documents?

Upon request and course fee payment, the Academy can provide with an Invitation Letter. For any information about your VISA, you can check the official Foreign Ministry website.

If your VISA is denied, you must send us a written refusal from the Authority with the reason for the denial.

Cancellations due to VISA refusal communicated at least 4 weeks from the course start allow the Host Academy to refund the total amount paid less €150,00, as in administrative fees.
Cancellations communicated less than 4 weeks before the beginning of the classes are not eligible for any refund.

Does the Academy need me to bring any legal documents with me (ID card/passport or other)?

You are not required to bring any legal documents to the Academy. However, we recommend you check with your National Embassy if any are needed for your trip in the host country.

2 | Payments & Fiscal data

Is there a registration fee, a deposit, or any additional costs?

The total amount to be paid is the one shown in your registration form. We do not charge extra enrollment fees or any other additional costs.

What does the course fee include?

The course fee includes 5 days of lessons (Monday to Friday – 5 hours/day), and cultural activities according to what is indicated on each location’s webpage.

Furthermore, you will have access to several of our 40+ online courses to explore new areas of interest.

How does the late fee work?

The additional €60,00 fee is applied to all enrollments submitted with less than 8 weeks’ advance from the course starting date.

What is the payment process?

The course fee payments are to be made directly to the Hosting Academy via bank transfer. Payment details will be shared in the course booking confirmation message.

Some Academies are also set to accept payments via credit card.

The general deadline for payments is 15 days from the booking confirmation date. No advance payment is requested in case your course is not available.

What is your OID number? What are your fiscal data?

Each Academy is to be considered an entity on its own, with different details and OIDs. Here you can discover all our OIDs and fiscal data.

Are you legally established in each Nation where you offer courses?

Yes, from 2025, Erasmus+ course providers must be based in the same country where the course is delivered, and, as a network of independent Academies that have shared quality standards, we fully comply with these requirements.

This is clearly reflected in the invoice, the certificate issued to participants after completing the course, and any other documentation you will receive.

3 | Courses Information

Do you offer two-week courses?

Yes. If participants choose two one-week courses in the same location and in consecutive weeks, these will be counted as a single course for documentation purposes.

At the bottom of each course page, you will find a section that allows you to select one of the confirmed dates and locations for the starting week of your course and easily see which confirmed dates are available in the same location the week before and the week after.

When filling out the enrollment form for the first-week course, you will also find the option to “Select the second-week course (optional)” and combine them. The discount of €140 for a two-week course is automatically applied in the enrollment form.

Can I miss a class?

A minimum attendance of 80% of the classes is required to receive the Certificate of Attendance. While it is not recommended, we confirm that missing one lesson is possible.

Please make sure to communicate your absence to the instructor.

How many participants are there in one class?

Each Academy has different classrooms with different capacities. On average, classes can welcome from a minimum of 5 participants to a maximum of 20 participants.

What is the course timetable?

Classes take place in the morning or afternoon, at the Academy’s discretion. The final schedule is usually available about two weeks before the beginning of the classes.

Once everything is settled, participants will be contacted by email and sent all the specifics needed (including the possible need to bring electronic devices such as laptops or tablets).

Is the schedule published on the website the final one?

The program published on the website is a tentative schedule.

It may differ significantly depending on participants’ requests, and changes may be made at the discretion of the trainer: if you want to discuss a specific topic, you should indicate it at least 4 weeks in advance, as the definitive schedule will be sent 2 weeks before the course.

What happens if a course day falls on a National Holiday?

Most of our Academies regularly operate during National Holidays as well, leading to no changes in the schedule.

In case the Academy closes for a National Holiday, participants will be notified in advance, and the lessons missed will be recovered with intensified classes during the rest of the week.

Will I get a certificate at the end of my course?

All participants who attend at least 80% of the classes will get a Certificate of Attendance at the end of their course.

4 | Course Changes

Can I change the course, location, or session?

Participants are usually allowed to change course, location, or dates without incurring in an administrative fee.

Exceptions may apply for last-minute changes or for repetitive changes.

Please note that prices may differ based on the location. If you intend to change to a more expensive Academy, you will be required to pay the difference.

Requests must be presented to the email address [email protected] and are at the provider’s discretion.

Instead, please note that you have the flexibility to change the names of the participants at any time.

What happens when the minimum number for a class is not reached?

If the minimum number for a class is not reached, we will propose another suitable solution.

As we know how important it is to interact with participants from other schools during Erasmus mobilities, we strive to avoid courses with fewer than four participants.

Can I delete the registration?

Cancellations must be notified by e-mail.

If you are forced to cancel your course attendance due to unforeseen issues, you may consider the following options:

  • re-scheduling to any of our courses in any Academy within the next months and without any additional costs;
  • letting any other colleague take your place and use the already paid fee without any additional costs.

Otherwise, if these options are not suitable, these are our refund policies:

  • For cancellations communicated more than 4 weeks before the start of the course, the Host Academy will retain 30% of the course cost.
  • For cancellations communicated less than 4 weeks before the start of the course, the full amount will be retained.

5 | Cultural Activities and Accommodation

Do the courses include cultural activities?

The course fee also includes cultural activities. Further information is available on each location’s webpage.

Do you offer accommodation?

Some of our Academies have established partnerships with local hotels and hosts to offer our participants great deals. Further information about prices and availability is available upon booking confirmation.

All locations have a City Guide brochure that is shared at the time of booking, with useful information for the participants’ stay (e.g., suggested hotels, info about local transportation, and tips for their free time). If available, it will also include access to exclusive discounts.

6 | Erasmus funding

Can I finance my course with Erasmus+ funding?

Our training courses are fully fundable by Erasmus+ Key Action 1.

If you plan to apply for the Erasmus grant or you are still waiting for grant results, please do not complete the enrolment form yet – you may get in touch with us through our contact form or by e-mail if needed.

If you are looking for guidance on how the Erasmus+ program works, you can either have a look at our blog article The Erasmus+ Programme: A Step-by-Step Guide or attend our free online course The Erasmus+ Programme Made Easy.

Who can participate in Erasmus?

Any student, teacher, or staff member of an educational organization in the European Union can take part in Erasmus as long as their institution has an Erasmus project going on.

Educational organizations in Iceland, Liechtenstein, North Macedonia, Norway, Serbia, and Turkey (also known as “third countries associated with the Programme”) can also participate in all Erasmus opportunities, while institutions from countries not associated with the Programme can only apply for a limited set of actions. In 2027, the UK will also be included as a third country associated with the Programme.

Check the official Erasmus Guide to find out which ones: it depends on the country.

What costs does an Erasmus project cover?

Key action 1 projects are the most accessible ones; they fund staff and students’ mobilities abroad, covering travel, accommodation, and training courses for teachers and staff members. Europass Teacher Academy courses are fully eligible for funding by Erasmus+ Key Action 1

How do I apply for Erasmus funding?

You can only apply for Erasmus funding through your organization, as these projects should involve the whole school community.

The first step to apply for funds is to create a personal account on the official EU platform for the Erasmus programme. Once logged in, you can register your school in order to get an Organization ID, meaning a 9-digit number that will identify your institution precisely.

Then, you’ll be able to create and fill out an online application, where you’ll describe your project by answering some questions.

When should I apply for Erasmus funds?

It depends on the type of project you’re interested in. Even though Erasmus deadlines are updated every year, usually they are in February for Key Action 1 (KA1) and in March for KA2. You can find them all at the Erasmus funding deadlines.

What kind of project should I apply for to travel?

All Erasmus projects involve some travelling, but if this is your school’s first Erasmus experience, we recommend starting with a Key Action 1 (KA1) Short-term. This option will allow you to organize a maximum of 30 mobilities in 18 months with a lighter initial workload compared to an Accreditation or a Key Action 2 application.

If you are looking for guidance on how the Erasmus+ program works, you can either have a look at our blog article The Erasmus+ Programme: A Step-by-Step Guide or attend our free online course The Erasmus+ Programme Made Easy.

When will I know if my project is funded?

Usually, around 4 months after the deadline, your National Agency will communicate its evaluation. Your project will receive a score according to the official award criteria, and if your proposal gets funded, you’ll be able to start working on it around 2 months later.

If you plan to apply for the Erasmus grant or you are still waiting for grant results, please do not complete the enrolment form yet – you may get in touch with us through our contact form or by e-mail if needed.

What is an Erasmus accreditation?

It is a long-term quality label for institutions that intend to organize Erasmus mobilities on a regular basis. Being accredited provides students and staff with the opportunity to travel abroad without the workload of creating a new project every year.

Once accredited, facilitated procedures allow you to develop a solid internationalization strategy for the whole school community. Check our dedicated webpage to know more about the Erasmus accreditation.

7 | Other Erasmus services

Do you organize job-shadowing activities?

Our Academies do not offer job-shadowing within our courses.

However, we are willing to help teachers in their research for an appropriate school to host them. To benefit from our assistance service, we kindly ask you to complete the following request form.

Otherwise, for autonomous research, you may join our newly born Erasmus Partnerships Made Simple platform.

Do you organize mobilities for students?

The Academies offer the possibility to organize courses for students as well. You can visit our dedicated Europass Student Academy webpage for more info.

Do you organize “Invite an Expert” programs?

We offer the possibility of organizing an “Invite an Expert” seminar. Please reach out to [email protected] to better discuss your needs and check the availability.

8 | Others

Do you have online courses?

The Academy also offers an extended range of self-paced online courses. Please check our Teacher Academy Online catalogue.

Last update 28/08/2025